Client intake
Warning signal
Slow replies, copied form fields, missing details, and owner follow-up by memory.
Calculator input
4-8 admin hours per week, usually a good first workflow to scope.
Put one workflow through the numbers before you buy software or commission a build. The calculator estimates annual manual-admin cost, likely recovered value, simple payback, and whether the workflow is worth scoping.
Use one repeated process, not the whole business. Intake, billing follow-up, proposal assembly, reporting, and client handoffs are usually easier to measure than vague manual admin.
The best first automation is usually boring. It has clear inputs, predictable rules, enough volume, and a person who owns the exceptions. For concrete patterns, compare the before and after workflow automation examples.
Warning signal
Slow replies, copied form fields, missing details, and owner follow-up by memory.
Calculator input
4-8 admin hours per week, usually a good first workflow to scope.
Warning signal
Invoices wait for a person to notice, chase, reconcile, or ask for missing information.
Calculator input
3-10 admin hours per week, plus leakage if reminders are inconsistent.
Warning signal
The team recreates the same proposal, engagement letter, report, or handoff pack.
Calculator input
Time per document x documents per month, with human review kept in the process.
The workflow is frequent, stable, and expensive enough to justify a Workflow Audit. The next step is to map exceptions and source systems before proposing a build.
The numbers may work, but the assumptions are doing too much work. Get the current-state map, owner rules, tool constraints, and build/no-build recommendation before spending on implementation.
Low volume, unstable rules, or unclear ownership usually means the process should be fixed manually first. Automation can wait until the workflow is repeatable.
It estimates the annual labour cost of one manual workflow, then compares conservative recovered value against estimated build and tool costs. It is a screening tool, not a quote.
Use the loaded cost of the person doing or supervising the manual admin. If you do not know it, start with $65-$70/hour for professional or manager time and replace it with your real number later.
For small service-business automation, payback inside 12 months is worth scoping. Faster payback is better, but the process also needs to be stable, repeated, and owned by someone in the business.
That is useful. It usually means the workflow needs fixing first, the volume is too low, or a smaller no-code/process change is enough. Good automation advice includes saying not yet.
If the manual-admin cost is real, the next question is whether the workflow is stable enough to automate. That is what the free conversation checks.